RETURNS/EXCHANGES
What is emanbutt.com exchange policy?
Emanbutt.com 7 Day Exchange Policy
“No Questions Asked Exchange Policy!”
Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, No Worries. you can buy any product in exchange to your previous order.
We mean what we say! All you need to do is give us a call on + 92-3357232788 (24/7) or drop an email at info@emanbutt.com within a period of 7 days, from the date of order.
However, you must understand that we can’t bear a loss either; so exchange of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
Which items can I exchange?
All returnable items can be exchanged. To check which items cannot be exchanged, please call our customer care number + 92-335-7232788 from Monday to Saturday. We are constantly working to include more and more products to our exchange list.
Is exchange available in my area?
Currently exchange is operational in areas where we can arrange pick up. Please give us a call on +92-335-7232788 from Monday to Saturday to check if exchange is available in your area or not. We are working constantly to bring exchange in your area.
How soon can i expect the exchanged product?
Exchanged product is dispatched as soon as the returned item/s has passed product inspection. Generally we won’t take more than 72 hours after the pickup of returned item/s is done. In case of any unexpected delay, we will keep you informed by email and Phone call.
Will i be charged for exchange?
There is no charge for exchange. All you need to do is to return the original item and exchange it for an item/s of same or higher value. In case you choose an item of higher value, you can pay the differential amount as cash on delivery (COD). COD charges will be applicable on products belonging to emanbutt.com Add-on program, nominal cash handling charges will be applicable. COD and cash handling charges are non-refundable.
Can I buy multiple items in exchange for a single product?
Yes, you can buy any number of items in exchange provided the final price of exchanged products should be equal to or more than the price of returned items.
Is exchange applicable if my delivery and return addresses are different?
Yes. Please get in touch with us if we can arrange for pickup in your area. Currently exchange in not operational in areas where we cannot arrange pick up. We are working constantly to bring exchange in your area.